Your Fortified Property Service in the UAE

Hassantak service is one of the initiatives of the United Arab Emirates government, translating the constructive plans of the state government aimed at providing the highest levels of safety throughout the country as part of the UAE Vision 2021 to make the country one of the safest countries in the world. In this article, we will shed light on Hassantak service, from its objectives to its working mechanism and the necessary documentation to install the service, and other important information.

Hassantak Service

Hassantak service is the optimal and secure solution for fire protection. It monitors homes in the UAE around the clock and throughout the week to respond to any fire-related incidents, through a safety system containing various types of sensors capable of detecting smoke and heat. All sensors are connected to the main alarm panel, which directly transmits alarms in real-time to the control and sensing center for verification. Then, if the alarm is valid, it is immediately sent to the relevant security defense authorities within a maximum of two minutes after receipt, providing accurate and intelligent information to the concerned authorities, making access to the fire location faster and more accurate to ensure security and safety throughout the country.

Remote Sensing Devices

• Alarm Panel: The main device that connects and sends maintenance and fire-related alarms to the relevant authorities, and users can also manually activate alarms from the panel.
• Sensing Devices: These are heat and smoke sensing devices distributed in a number of rooms in the house according to the guidelines of the Ministry of Interior. These devices are connected to the alarm panel and work to activate the alarm in the house and send the alarm to the control and sensing center for verification.

Advantages of Your Fortress

• Smart monitoring around the clock to detect smoke and heat associated with fire occurrences
• Providing the highest levels of safety and security for individuals and properties throughout the country
• Minimizing the impact of any emergency situation and providing safer and more secure communities

Your Fortress Service Mechanism

After sensing smoke or heat in the house, alarms are triggered in the house to alert the residents, then an alarm signal is immediately sent to the sensing and control center to verify the notification of the civil defense authorities with pinpointing the exact location of the house for the fastest possible response.

Registering for Your Fortress Service

Registration for Your Fortress service is done by submitting an application through the electronic application portal known as Your Fortress website, where all building owners in the United Arab Emirates are legally obligated to register and subscribe to Your Fortress service. Registration is done through the following steps:

• Creating an account record
• Adding the facilities owned by the applicant
• Payment of installation fees
• Scheduling an appointment

Afterward, Your Fortress device in the house is connected to the service provider's control operations rooms, and then the service is activated effectively for the homeowner, where a dedicated electronic application is created for homeowners in addition to alert services and smoke or heat sensing. Then, a signal is automatically sent without any human intervention to reach these messages directly to the control rooms and service provider, and thus to civil defense operations rooms to respond quickly with firefighting forces.

Documents Required for Registration in Hesnatk Service

Registration in the Hesnatk service is easy and convenient for all property owners in the UAE who can register at any time. These are the required documents:

• Emirati ID or passport
• Home address
• Emergency contact number for residents in the home
• Home details such as number of floors and rooms

Hesnatk Service Fees

Maintenance and monitoring service fees are paid in advance for the first and second years to cover the system installation fees, which amount to 415 UAE dirhams per year. The prices of system devices vary depending on the number, size, and design of the home, as follows:

• Entrance: Wireless warning panel and system installation price 1,950 UAE dirhams
• Floor: Wireless signal repeater device price 245 UAE dirhams
• Living room: Wireless smoke detector price 298 UAE dirhams
• Bedrooms: Wireless smoke detector price 298 UAE dirhams
• Parlor: Wireless smoke detector price 298 UAE dirhams
• Kitchen: Wireless smoke detector price 160 UAE dirhams
• Dining room: Wireless smoke detector price 298 UAE dirhams

It is worth mentioning that when registering the request on the Hesnatk service's website, a list of prices compatible with the requested property will be presented.

If you have any inquiries, you can contact Hesnatk at 800 333363.

With this, we have completed the Hesnatk service guide for all types of residential properties. Stay tuned with us to learn about everything related to real estate, rental laws, and more on the Sky Love blog in Arabic.